FAQ - Frequently Asked Questions

Usually in email programs, there is a folder called "SPAM" (or "JUNK"): this is the place where all messages considered advertisement or other are stored. It is very likely that the activation email is end up right there.

If you do not have a folder called "SPAM" but you have the opportunity to access your email through a "WEBMAIL", please check if that directory is visible and accessible from there.

If none of these attempts have helped you on finding the email containing the activation code, you can request it by sending an email to [email protected] specifying the account you have registered and activating it manually through the 'ACTIVATION' button on the site.

To add a new nickname, you need to make a new subscription from the "SIGN UP" section. You can use also the same email address that you have used for other nickname.

When you create a match, under the "NUMBER OF THE SMAZZATE" appears in green a message that makes it clear when a match is valid or not valid for the ranking. Currently, the limit is set to 3 SMAZZATE in the case of 2 PLAYER matches, and 2 SMAZZATE in the case of 4 PLAYER matches.

If the played match is "not valid for the ranking" the final score (WON / LOST) is not scored on the profiles, and it is not given any LEVEL POINT (necessary to level up).The matches which are not valid for the ranking are useful either for those who want to make some test matches with other people without jeopardizing the score of both or for those who are not interested in playing for the LEVELS ranking.

No it is not true. Nevertheless, there will always be those who will say that there are favored lines.

No, it is not true - whenever we hear again this story (which come out again more or less every month), it makes us smile.It would be sufficient to observe some details: for example, during the match the card which is picked up on player's request - and the back of the card that is picked up from the deck does not change depending on who is taking it ... If the opposite were true, the card would change depending on the level of those who are taking it ... You will often hear stories and urban legends on regard.

Press the "Alt" key (which is placed next to the spacebar on his left side) and at the same time press the "Stamp" key (usually placed at the right-top of the keyboad, after the Function keys - F1, F2, F3 ...).

Once you press these two buttons at the same time you'll see that apparently does not happen anything. Actually it has been stored on your computer a sort of "picture" (a screenshot) of the screen that you were seeing.

If you open now a new document in Word and with the right mouse button you choose the "Paste" option, you'll see that will appear the saved "screenshot". Now you have to save the document on your computer and send it, along with your comments, to [email protected] If you have an Elite account, simply press the "FLASH" button.

The sharing tools, when used with fairness, are good social aggregation tools aimed to spice up the Burraconline community.

Unfortunately, as in all things, when these tools are used for other illegal purposes they lose the positive ones.

The important thing is create within the community a crowd of trusted virtual friends. Unfortunately we can do very little against the decision of some users to secretly communicate their gaming strategies...

You can find a detailed explanation about the abandonments in the STANDARD/ELITE section, under "Points Allocation" where we explain the differences between the "leaving of the match" if you have a STANDARD nickname or if you have an ELITE nickname.

Because once you understand the trick, instead of click on "abbandona la partita" ("leave the match"), everyone would take away the Internet connection cable "simulating" a disconnection.

Because smart people could take advantage of it, by playing from two PCs and by growing the level of just one of the two nicknames, leaving continuously the table with one nickname making continously win the other nickname.

We do not want that Burraconline fills up of players who have achieved cheating the Dragon LEVEL: we prefer to give the appropriate level only to those who really deserve it, although, because of these smart people, the process must necessarily be slowed.

There are two basic reasons:

1) On Burraconline you can create as many accounts as you want, if we ban an account you can always create a new one.

2) It is a excessive penalty and we could incur the risk of deterring the access to the game for those who simply had a connection problem or similar.

In Burraconline you will often find people who try to take advantage of any situation to suddenly level up, or that tease on purpose the other players to force them to leave the table. This phenomenon increase along with the growth of Burraconline users - in the ELITE version there are tools to curb these individuals.

Because smart people could take advantage of it, by playing from two PCs and by growing the level of just one of the two nicknames, leaving continuously the table with one nickname making continously win the other nickname.

We do not want that Burraconline fills up of players who have achieved cheating the Dragon LEVEL: we prefer to give the appropriate level only to those who really deserve it, although, because of these smart people, the process must necessarily be slowed.

No, in Burraconline there are no prizes neither cash nor of any other sort. You play just for fun and to level up but and (or) also to come out on the top of the ranking.

YES, Burraconline is generally FREE, but we might for you to switch to the premium/Elite version, when reaching specific limits.

NO - the Burraconline is not free for us. We pay the bills with personal investments and thanks to Elite players.

First of all, try to contact your provider to see if there are problems.In case you still have problems you can send an email to [email protected]

If you have forgotten your password, we can help you to solve the problem. Click on the section "PASS. RECOVERY" in the menu and follow the instructions contained in it in order to receive the password to the email address used for registration.

Anyone can ask for the password recovery, but obviously they will never get hold of your password, because it is delivered ONLY AND EXCLUSIVELY to the email address used when the account has been created.

You can not change the nickname. If you want a new identity, you need to re-register, and the new nickname will start from scratch.