Terms and Conditions

Burraconline is a SOCIAL GAME - there is NO gambling activity, no money is won, and no prizes of any kind are ever awarded. The purchase of “virtual tokens” is only allowed for the acquisition of “virtual items”, which can never be exchanged for real items nor converted back into real money.

PLEASE READ THE FOLLOWING TERMS OF USE AGREEMENT CAREFULLY. BY USING THE SERVICE, YOU AGREE TO BE BOUND BY THIS LEGAL AGREEMENT. IF YOU DO NOT ACCEPT ALL THE CONDITIONS, YOU MAY NOT USE THE SERVICE.

Thank you for choosing to use the Burraconline.com service (the “Service”). These Terms of Use (the “Agreement”) set out the terms and conditions of access to the Service provided by Siesta Soft S.L., a Spanish company with registered office at Calle Valle de la Ballestera, 32, 46015, Valencia (Spain) (“Siesta Soft”). This Agreement must be read and accepted together with the Rules and the Privacy Policy. This Agreement does not replace the End User Licence Agreement (“EULA”) attached to the game client: the EULA governs the use of the client (the part of the game installed on the user's device), while this Agreement governs the use of the Service. In the event of conflict between this Agreement and the EULA, the EULA shall prevail as regards the use of the game client.

The user's non-acceptance of any amendment to these terms of use constitutes a breach thereof. The user may cease using their Account in accordance with article 7.2. One (1) month after a notice of amendment, if the user continues to use the Service, such use will be deemed acceptance of those amendments.

1. Grant of a limited licence to use the Service

Subject to the terms of this Agreement and to the user's acceptance and continued compliance, Siesta Soft grants the user a revocable, non-transferable, non-sublicensable and non-exclusive licence to use the Service, exclusively for private, non-commercial entertainment use, accessing the Service via a web browser or an authorised and unmodified game client.

2. Additional licence restrictions

The licence granted to the user is subject to the restrictions set out in sections 1 and 2 (collectively, the “Licence Restrictions”). Any use of the Service or the Game that breaches those restrictions will be considered an infringement of Siesta Soft's copyright. The user agrees that under no circumstances may they:

2.1 use cheats, automated software (“bots”), “hacks”, mods or any other unauthorised third-party software intended to modify the experience of the Service or of a Game;
2.2 exploit the Service, a Game or any part thereof for commercial purposes, including but not limited to (a) its use in an internet café, gaming arcade or other commercial establishment without Siesta Soft's written authorisation; (b) the communication or facilitation of any form of advertising or banners; (c) the collection of money, items or game resources for sale outside a Game without Siesta Soft's authorisation; (d) the sale or exchange of Game Accounts or identities;
2.3 use the Service for any “e-sport” or group competition sponsored, promoted or favoured by any commercial entity, whether for profit or not, except with Siesta Soft's prior written authorisation;
2.4 buy or sell, for real money or in exchange for game currency, items or resources usable in the Game or outside it without Siesta Soft's authorisation;
2.5 allow any third party (except a minor, as provided in article 4) to use the user's Account;
2.6 use any unauthorised third-party software capable of intercepting, extracting or otherwise collecting information from or through a Game or the Service;
2.7 directly or indirectly modify any file forming part of the Game or the Service in any way not expressly authorised by Siesta Soft;
2.8 provide, develop or host matchmaking services for any Game or within the Service, or intercept, emulate or redirect the communication protocols used by Siesta Soft;
2.9 facilitate, create or maintain any unauthorised connection to the Service or to a Game, including connections to unauthorised servers that emulate the Service;
2.10 cause, directly or indirectly, disruption (i) to any computer used to support the Service (“Servers”); or (ii) to the gaming experience of any other player.

ANY ATTEMPT BY THE USER TO DISRUPT THE OPERATION OF THE SERVICE OR TO COMPROMISE THE LEGITIMATE FUNCTIONING OF A GAME MAY CONSTITUTE A VIOLATION OF CRIMINAL OR CIVIL LAW.

3. Requirements

Before using the Service it is necessary to: (i) read, understand and accept this Agreement, the Rules and the Privacy Policy; and (ii) register an account on the Service (an “Account”). The user bears all internet connection costs incurred while accessing the Service.

4. Use of the Service by minors

The Service is intended for persons who are at least 14 years old. Minors under 14 may use the Service only through an Account registered and managed by a parent or legal guardian, who gives their consent and accepts this Agreement on their own behalf and on behalf of the minor, declaring and warranting their responsibility for all uses of the Account by the minor.

5. Access to the Service

5.1 Account eligibility. Only a natural person who is at least 14 years old may register an Account, and the registration of ONE single account per natural person is permitted (see also article 1.13 of the Rules). Registration of accounts via systems that mask the real IP address (“VPN”) or via the use of “temporary emails” is not permitted. Legal entities, companies and other organisations may not register any Account. Persons whom Siesta Soft prohibits from using the Service may not create or use an Account. If at any time Siesta Soft discovers that an Account has been registered without meeting these requirements, it reserves the right to suspend, terminate and/or delete it.

5.2 Account registration. When creating or updating an Account, the user must provide certain personal information (nickname, email address and, in some cases, information useful for payment handled by the payment providers). The user agrees to provide accurate and truthful information and to update it immediately after any change.

5.3 Username and password. The user must not share the Account or access information with persons other than those expressly indicated herein. It is the user's responsibility to safeguard the confidentiality of their credentials and, through their negligence or express will, they will be responsible for all uses thereof, including purchases. If the user becomes aware of or reasonably suspects any security breach, they must immediately notify Siesta Soft via the email available in the “contacts” section.

6. Paid services: Elite subscriptions, tokens, virtual items, billing and refunds

6.1 Tokens and virtual items. If you have an active Account you can purchase virtual tokens within the game. Tokens may only be used to purchase virtual items within the game and can never be converted into money or monetary value.

6.2 Elite subscriptions. The paid version, called “Elite”, provides additional features. The Elite subscription is personal and is linked exclusively to the nickname, with no possibility of moving or migrating, in whole or in part, the subscription from one nickname to another.

6.2.1 Mandatory upgrade to the Elite version. An Elite subscription is mandatory if you attempt to register more than one nickname per computer.

6.2.2 Automatic renewal. In the event of an upgrade to the paid Elite version, the user authorises Siesta Soft to charge, on their behalf, the amount corresponding to the selected period, upon its expiry (“automatic renewal”), unless automatic renewal has been disabled by the user via the “Account → Subscription Details” option or by contacting customer support by email at .

6.2.3 If automatic renewal is enabled, the charge will be made exactly on the scheduled expiry date, or a few minutes later; in this case the Elite subscription will be slightly extended to allow automatic renewal to proceed with the charge.

6.2.4 The renewal amount is determined by the cost of the subscription made and may not be greater. In the case of offers and/or promotions linked to the period, the procedure will automatically apply any discount to the amount charged.

6.3 Billing. For purchases made, apart from services billed directly by third parties (for example, the app stores), Siesta Soft issues a simplified invoice in accordance with the applicable legislation. If needed, the user may contact customer support by verifying the email address on the “contacts” page.

6.4 Refunds and right of withdrawal. Elite subscriptions and virtual tokens constitute the supply of digital content not provided on a tangible medium, the performance of which begins with the user's express consent. Therefore, pursuant to article 103, point m) of the Consolidated Text of the General Law for the Defence of Consumers and Users (Royal Legislative Decree 1/2007), the user, by giving their express consent and acknowledging that they consequently lose their right of withdrawal, accepts that no form of refund, whether partial or total, is provided for such purchases.

7. Duration and termination of the Service

7.1 If the user breaches any condition of this Agreement, the Rules and/or the EULA, Siesta Soft may send a notice of non-compliance. In the event of a serious breach, Siesta Soft will be entitled to terminate the Services with immediate effect without notice. Serious breaches include those of articles 2, 5.2 and 9 of this Agreement, as well as repeated breaches of other clauses.

7.2 The user has the right to terminate the Service at any time by ceasing to use it, excluding products already purchased. The user may request the cancellation of their Account at any time according to the modalities described in article 5 of the Rules.

8. Updates

8.1 Agreement. From time to time, Siesta Soft may amend this Agreement by publishing a notice of the changes through a special notification. If the user does not raise objections within one (1) month of the notification, continued use of the Service will imply acceptance of the changes. Anyone who does not accept the updates will cause the termination of the licence of use and is required to remove the game from their devices.

8.2 Software and Services. In its commitment to improve its products and services, Siesta Soft may ask the user to download and install updates to the Service and the installed Games, with or without notice.

9. Ownership

9.1 Game Client and Service. The Game clients and the Service (including titles, code, themes, items, characters, artwork, animations, sounds, musical compositions, audiovisual effects, documentation and client and server software) are intellectual works owned by Siesta Soft and its licensors. Siesta Soft reserves all rights relating to the Games and the Service. The user agrees not to create works based on the Games or the Service.

9.2 Account. THE USER ACKNOWLEDGES AND AGREES THAT THEY HAVE NO OWNERSHIP OR PROPRIETARY INTEREST IN THE ACCOUNT; ALL RIGHTS RELATING TO THE ACCOUNT ARE AND WILL ALWAYS BE THE PROPERTY OF SIESTA SOFT. Siesta Soft does not recognise the transfer of Accounts: the user may not buy, sell, donate or exchange any Account, and any attempt to do so will be null and void.

9.3 Virtual items. Siesta Soft owns or licenses all content present in the Service or the Games. The user agrees that they have no right or title to such content, including virtual goods or currency. Siesta Soft does not recognise any transfer of virtual property made outside the Game, except with express written authorisation to the contrary.

10. Restrictions and conditions of use

10.1 No violation of laws. The user agrees not to violate any applicable law or regulation in the use of a Game client or the Service.

10.2 Misuse of the Service. The user may not connect to or use the Service in any way not expressly authorised. The user agrees not to (a) organise or participate in any kind of attack, including denial-of-service attacks, against the Service; or (b) attempt to gain unauthorised access to the Service, to other players' Accounts or to the systems and networks connected to the Service.

10.3 “Data mining” prohibited. The user agrees not to obtain or attempt to obtain information from the Service or a Game using methods not expressly permitted by Siesta Soft, not to intercept the proprietary communication protocols, and not to use third-party software to collect information from the Game clients or the Service.

10.4 User content. User content means the avatars uploaded and the messages sent through the Service's chat. The user grants Siesta Soft a non-exclusive, royalty-free licence limited to hosting, reproducing, displaying, moderating and making available such content for the sole purpose of operating, securing and moderating the Service. The user warrants that they hold the necessary rights to the uploaded content and assumes all responsibility for it.

10.5 Removal of unlawful content. Siesta Soft does not pre-screen all user content. If it becomes aware of unlawful or illegal content, such content will be removed or access to it will be blocked.

11. Disclaimer of warranties

For residents of the European Union, warranties apply in accordance with the applicable national law. For residents of countries outside the European Union, the following applies: the Service is provided “as is” and “as available”, without any warranty, express or implied, of any kind. Siesta Soft does not warrant that the Service will be permanently active or error-free, that any defects will be corrected, or that the Game client or the Service will be free of viruses or other harmful components.

12. Limitation of liability

12.1 Siesta Soft is liable, in accordance with the applicable legislation, in cases of wilful misconduct or gross negligence, as well as for damage to life, physical integrity or health, and in cases of non-excludable statutory liability. Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under the applicable law.

12.2 In other cases, and within the limits permitted by law, Siesta Soft's liability is limited to the foreseeable and typical damages arising from the breach of an essential contractual obligation.

12.3 The user agrees to hold Siesta Soft harmless against any claim, demand for compensation or loss, including reasonable legal costs, brought by third parties and arising from the user's use of the Service or from their breaches of this Agreement or the EULA.

13. Governing law

This Agreement is governed by and construed in accordance with Spanish law. The mandatory consumer protection rules provided by the law of the consumer's country of residence remain unaffected.

14. General

14.1 Transfer. Siesta Soft may transfer, in whole or in part, this Agreement at any time. The user may not transfer it without Siesta Soft's prior written consent.

14.2 Severability. If any part of this Agreement is found to be unlawful or unenforceable, that part will be severed and the remaining Agreement will remain in full force and effect.

14.3 Legal costs. If either party initiates legal proceedings relating to this Agreement, the prevailing party will be entitled to recover the reasonable costs and legal fees incurred, within the limits provided by law.

14.4 Entire agreement. This Agreement, together with the Rules, the Privacy Policy and the EULA, constitutes the entire agreement between the user and Siesta Soft regarding the Service and supersedes all prior communications relating to the Service.

14.5 No waiver. The failure to enforce any clause does not constitute a present or future waiver of that clause.

14.6 Notices. All notices due under this Agreement must be in writing and addressed to: Siesta Soft S.L., Calle Valle de la Ballestera, 32, 46015, Valencia (Spain).

14.7 Force majeure. Siesta Soft will not be liable for any delay or failure to perform resulting from causes reasonably beyond its control, including natural disasters, wars, acts of terrorism, riots, acts of authorities, fires, floods or accidents.

BY USING THE SERVICE, THE USER DECLARES THAT THEY HAVE READ AND ACCEPTED THESE TERMS OF USE AND THE RULES, AND THAT THEY HAVE UNDERSTOOD AND ACCEPTED OUR PRIVACY POLICY.

Last updated: June 2026.